Jen describes herself as empathetic, analytical, and creative, and those attributes make the field of user experience a perfect fit for her. After getting her master’s degree in Human Factors in Information Design at Bentley University, Jen used her UX research expertise to connect with users at Philips, identifying challenges and developing solutions to improve workflow. Along the way, she’s been recognized for her excellence in UX research, including a prestigious iF Design Award with her team at Philips.
“One of the coolest client moments I experienced was visiting a hospital to learn firsthand how the client’s product was used in the emergency department (ED),” said Jen. “While one can imagine the busy workflow in the ED, directly observing it helped our team better empathize with the staff and design a better user experience.”
At Mad*Pow, Jen brings passion for improving the lives of others through her work, along with an enthusiasm to work on a variety of different projects across a wide range of industries.
Jen also has a BSE in chemical and biological engineering from Princeton University. When she’s not at work, Jen enjoys playing volleyball, watching movies, and loves all things Disney.
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October 21 & 22, 2020
Join design and business leaders from Insurance, Fintech, Banking and more to discuss how experience design strategies can be applied to drive market solutions that achieve social good and profit alike.Learn More
April 14th and 15th, 2020
Online - Due to COVID-19 concerns HXD 2020 will be a virtual event.
The annual HXD conference provides a unique crossroads for a diverse community of creators, practitioners, researchers, and developers, to help accelerate the transformation of our health system. Attracting over 500 visionaries across the health ecosystem, this event is created to drive real world change.Learn More
The Center for Health Experience Design (CHXD) is a community that is designed to foster connection across the health ecosystem. It is only by working together that we can solve the toughest health challenges.Learn More
Ethical Guidelines for Designers
The Designer’s Oath is a tool that helps multidisciplinary teams define the ethical guidelines of their engagements. Designers are responsible for creating more than ever before and with this increased influence, we must take a step back and recognize the responsibility we have to those we design for.Learn More